Honoring Extraordinary Nursing Care | Kaiser Permanente

The 7 men and women picked as the recipients of the 2022 Kaiser Permanente Countrywide Nursing Excellence Awards exhibit the main values of Kaiser Permanente nursing. This group of leaders, clinicians, researchers, innovators, and experts provides remarkable, compassionate treatment for our users.

“Our award-successful nurses are shining illustrations of how preserving a strong determination to the tenets of our experienced exercise of nursing makes it possible for us to sustain a lifestyle of excellence, even by means of the adversities and issues presented by the world-wide pandemic,” mentioned Phyllis Doulaveris, senior vice president and chief nursing executive for Kaiser Permanente. “Our nurse leaders are entitled to unique praise for cultivating an setting of energy and compassion, integrity, have faith in, and open up interaction that have served our teams do their best get the job done in tough periods.”

Incredible Nurse Award

Catherina “Karen” Manalo, RN, Reduction Nurse, Oncology Device, Kaiser Permanente Anaheim Medical Middle

Karen Manalo’s special way of bringing serene, empathetic, and incredible care to her sufferers was essential to strengthening nurse interaction at the Kaiser Permanente Anaheim Clinical Heart. Individual pleasure with nurse communications enhanced from a baseline of 60% to 84% in one calendar year soon after Manalo and her staff customers centered on strengthening communication.

The new techniques, which contain patient discussions to help uncover personal choices so individuals can be treated as individuals, are now utilised all over Kaiser Permanente in Southern California.

“Even if I’m busy, I will pay attention to my patients’ considerations,” Manalo reported. “I’m also sensitive to their nonverbal signs and make strategies about how they could really feel far better. I believe of methods to assistance them sense better even when their prescription drugs can’t.”

Excellence in Good quality and Protection Award

Hai Ta, RN, Experienced Progress Advisor, Kaiser Permanente in the Northwest

Turning facts into actionable facts is a talent that Hai Ta uses to boost client treatment and increase staff protection.

In the early days of the pandemic, Ta employed the tendencies she noticed in worker COVID-19 infections to retain her colleagues protected. Later, she utilized equivalent approaches to strengthen top quality and security for people in the Northwest Location. For example, she enhanced the management of medicines by lowering surplus inventory and waste and reducing outdated medicines.

Rising Nurse Chief Award

Gigi Tejada, RN, Assistant Department Administrator, Finish Care Management, Kaiser Permanente San Diego Health care Heart

Generating an surroundings where by individuals really feel integrated and listened to is a enthusiasm for Gigi Tejada.

“I encouraged my workforce to consider like the specialists they are, so the team is actively engaged with offering the strategies about how the operate ought to be completed,” Tejada explained. “They presently have the solutions. My function is to take away limitations and assistance our clinicians glow.”

Tejada also state-of-the-art her department in the area of culturally knowledgeable treatment. She served a single of her team customers get qualified as a skilled bilingual speaker in Tagalog.

“Research reveals that cultural competency drives the quality of care increased,” Tejada claimed. “As a affected individual, if I see that my wellness treatment service provider speaks the exact same language and understands my culture, it fosters a feeling of trust.”

Excellence in Nursing Management Award

Mervin Francisco, RN, Clinical Director, Grownup Inpatient Services, Kaiser Permanente Irvine Health-related Centre

Excellent of treatment and affected individual basic safety have outperformed national benchmarks below Mervin Francisco’s leadership. A single of his hospital units is closing in on a 12 months devoid of a one affected person drop. 4 of his models have experienced zero clinic-acquired force injuries because January 2022.

Francisco thinks the keys to his achievements are partnering with affected individual-going through staff, sharing data transparently, and giving authentic-time staff comments.

Excellence in Expert Growth Award

Jose J. Dy Bunpin III, RN, Professional Improvement Director, Kaiser Permanente Antioch Clinical Center

Jose Dy Bunpin is very pleased to be a nurse. He reveals that satisfaction by way of ongoing mastering and by encouraging other nurses to retain expanding their awareness.

Dy Bunpin produced a series of seminars to educate nurses on major initiatives designed to improve client results. A person group of nurses who attended his seminar outlined a way to be certain the well timed completion of a certain patient assessment that ought to be accomplished prior to individual discharge.

The undertaking staff at first established a goal of finishing 50% of the required assessments within just one hour of getting the get. Having said that, by the 90-day check out-in 75% of the demanded assessments experienced been completed inside 1 hour.

Excellence in Study and Proof-Based mostly Follow Award

Patricia Zrelak, RN, Medical Apply Guide, Stroke, Kaiser Permanente in Northern California

By the stop of 2022, Patricia Zrelak will have given 90 shows to an global viewers and will have published above 40 study papers in peer-reviewed journals, 3 medical recommendations, and quite a few ebook chapters and white papers. She is most very pleased of the research in one of her newest papers, printed in December 2021, which improved the way hospitals are necessary to evaluate individual damage.

Zrelak has gained 3 nationwide awards from the American Affiliation of Neuroscience Nurses for innovation, clinical observe, and mentorship. She also not too long ago launched a new journal for the Environment Federation of Crucial Treatment Nurses. The Global Journal of Vital Treatment is now the organization’s formal journal and will assistance make exploration noticeable about the environment.

Close friend of Nursing Award

Avi Zaraya, Healthcare Centre and Spot Administrator, Aid Companies, Kaiser Permanente Woodland Hills Medical Middle

At the Kaiser Permanente Woodland Hills Health-related Heart, Avi Zaraya qualified prospects the Assist Products and services Division, which has demonstrated itself to be a correct mate of nursing. Interdisciplinary councils of managers and affected individual-experiencing employees collaborate to remedy problems. The councils troubleshoot issues and arrive up with solutions.

Employees from equally groups spouse to stop by client rooms daily. They provide resolutions to patients’ difficulties, these types of as with foodstuff services. The collaboration has resulted in more happy nurses with a lot more time to care for clients, and a better encounter for individuals. 

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